Refund policy

By purchasing from Aceland Corporation, you the customer AGREES TO and ACCEPTS all its terms and conditions.

Orders can only be voided on the same day of purchase out of customer's personal reasons, and full payment will be refunded to the original method of payment. Or else, it will be subject to a cancellation default payment, 5% of the total order amount.

Returns or exchanges will not be accepted without prior authorization. All authorized returns must be shipped prepaid and are subject to a 25% restocking fee and two trip costs. Please keep the packaging or pallets until you have inspected the unit to be intact and tested it to be functioning properly. Approved for a return, the unit is requested by the third-party shipping to be seated on and secured to the pallet. You are obliged to make the returned unit in a ready condition for carrier pickup.

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